Case Study: Fuller Smith & Turner

Fuller Smith & Turner is one of the UK’s most established pub and hotel operators, known for its heritage venues, high standards of hospitality, and long-standing commitment to sustainability. With a large and diverse estate, the business has been steadily investing in initiatives that reduce environmental impact while protecting the guest experience.

As part of a wider refurbishment and decarbonisation programme, Fuller’s has transitioned sites towards fully electric kitchens, procured 100% renewable electricity, invested in long-life sustainable furnishings, and adopted smart energy efficiency technologies to reduce waste across its estate.

To support these ambitions, Powerhub Solutions was selected as a sustainability partner to deliver voltage optimisation across multiple pubs and hotels. The objective was simple: reduce electricity demand and associated carbon emissions without disrupting day-to-day operations or compromising comfort.

Delivering Voltage Optimisation Across Multiple Sites

Voltage optimisation systems were installed across several Fuller’s pubs and hotels, including Sanctuary House, Fox & Goose, Still & West, the Chamberlain Hotel, Bel & Dragon, the Red Lion Hotel, and The Wellington Hotel in Waterloo.

Each installation was designed to integrate seamlessly with existing electrical infrastructure. The approach ensured minimal disruption to site operations while supporting Fuller’s wider sustainability objectives and maintaining performance across both modern and heritage venues.

Sustainability in Focus: The Wellington Hotel, Waterloo

The Wellington Hotel in Waterloo is a flagship Fuller’s pub and hotel, recently reopened following a significant refurbishment. The project focused on delivering a lower-carbon guest experience while carefully preserving the venue’s historic character.

Sustainability measures at the site included a fully electric kitchen, a 100% renewable electricity supply, carbon-neutral mattresses in refurbished bedrooms, and the restoration of original architectural features. Powerhub Solutions supported this strategy by installing voltage optimisation technology to actively reduce electricity demand and improve long-term energy efficiency.

Installation Timeline and Performance Monitoring

Voltage optimisation systems were installed across the Fuller’s estate between February and November 2025. Each site was commissioned individually to align with refurbishment schedules and operational requirements.

All performance data presented in this case study has been normalised and recorded as of 1 December 2025. This provides a consistent comparison point across sites, regardless of installation date, and ensures that reported savings reflect verified operational performance to date.

Measured Results and Carbon Reduction

The results show consistent and measurable reductions in electricity demand and associated carbon emissions. Across the estate, voltage optimisation delivered unit savings ranging from 7.00% to 8.45%.

As of 1 December 2025, verified carbon savings across the installed sites total 18,620.6 kg of CO₂. Sites installed later in the year, such as The Wellington Hotel, are still at an early stage of monitoring and are expected to deliver significantly higher cumulative savings over a full operational year.

Recognition from Fuller’s

The project has received positive recognition from Fuller’s senior leadership. In a public LinkedIn post, Oliver Rosevear, Director of Sustainability at Fuller, Smith & Turner, commented:

“Fantastic to see these collaborations in action.”

This reflects the value of practical, data-led partnerships in delivering real and verifiable carbon reduction across large hospitality estates.

Supporting Fuller’s Net Zero Strategy

Fuller Smith & Turner’s “Life is too good to waste” strategy sets ambitious targets, including Net Zero operational emissions by 2030 and full Net Zero by 2040, developed in partnership with the Zero Carbon Forum.

Powerhub Solutions’ voltage optimisation installations directly support this roadmap by delivering quantifiable reductions in electricity demand and carbon emissions, ensuring renewable electricity is used more effectively, and enabling ongoing site-level performance monitoring.

By improving efficiency alongside renewable procurement, Powerhub Solutions is helping Fuller’s accelerate progress towards its Net Zero commitments, without disruption, and with verified results.